1. Name and address of the controller
The controller in the sense of the General Data Protection Regulation (GDPR), of the data protection regulations holding good in the member states of European Union and of other regulations with a legal data-protecting character is the company specified in the imprint (in the following: "we" or "us" or "our").
2. Name and address of the data protection officer
The external data protection officer of the controller is:
Mr. Jens Engelhardt and his deputy Mr. Erdem Durmus,
c/o NOTOS Xperts GmbH
Heidelberger Str. 6
Tel: +49 6151-52010-0
Fax: +49 6151-52010-99
Each data subject can turn at any time directly to our data protection officer with all questions and suggestions on data protection.
• Web offer
This data protection information is used synonymously for different internet based services like websites, tendering software, apps, online services and web shops. The expression web offer applies equally for the above mentioned exemplarily and comparable services.
Otherwise our data protection information is based on the definitions which have been used by the European directive and order issuing office in formulating the General Data Protection Regulation (GDPR). The data protection information of the Muster GmbH should be easily read and understood not only by the general public but also by our customers and business partners. In order to ensure this, we would like to clarify in advance the definitions used.
In this data protection information and on our website, we use – amongst others – the following terms:
• Personal data
Personal data is any information relating to an identified or identifiable natural person (hereafter "data subject"). Defined as identifiable is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
• Data subject
Data subject is each identified or identifiable natural person, whose personal data is processed by the responsible party for the processing.
Processing means any operation or set of operations which is carried out in connection with personal data – whether or not by automated means – such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
• Restricting of the processing
Restricting of the processing is the marking of personal data as stored with the objective of restricting its processing in the future.
Profiling is each type of the automated processing of personal data, which consists of this personal data being used to permit particular personal aspects relating to a particular natural person, and here in particular aspects in respect of work performance, economic situation, health, personal likes, interests, reliability, behaviour, place of residence or change of place of residence of this natural person to be evaluated, analysed or forecast.
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, in so far as this additional information is kept in a special way and subjected to technical and organizational measures which ensure that the personal data cannot be assigned to an identified or identifiable natural person.
• Responsible party or party responsible for the processing
Responsible party or party responsible for the processing (hereafter responsible party) is the natural person or legal entity, authority, institution or other post, which alone or together with others decides on the purposes and means of the processing of personal data. If the purposes and means of the processing are laid down in European Union legislation or the legislation of the member states, then the responsible party or the particular criteria of the appointment of this responsible party in accordance with European Union legislation or the legislation of the member states can be provided.
• Order processor
Order processor is a natural person or legal entity, authority, institution or other post, which processes the personal data on the instructions of the responsible party.
Recipient is a natural person or legal entity, authority, institution or other post to which personal data are disclosed regardless of whether this is a third party or not. However, authorities, which receive within the framework of a particular investigation order in accordance with European Union legislation or the legislation of the member states data which possibly may be/contain personal data, do not hold good as recipients.
• Third party
Third party is a natural person or legal entity, authority, institution or other post with the exception of the data subject, the responsible party, the order processor and those persons which are authorized under the direct responsibility of the responsible party or of the order processor to process the personal data.
Consent is each declaration of will given voluntarily by the data subject for the definite case in an informed and unambiguous manner in the form of a declaration or other unambiguous confirmatory action, with which the data subject makes clear that he/she agrees to the processing of personal data relating to himself/herself.
4. General information on data processing
Data protection, data security and data secrecy hold high priority for us. The durable protection of your personal data, of your company data and of your business secrets is especially important for us.
You can always visit our web offer without making statements on your person. However, if you wish to make use of the services of our company, then this makes the stating of personal data necessary. As a rule we use the data that you communicate and that is collected by the web offer as well as the data stored in the course of the use solely for our own purposes, namely for the execution and making available of our web offer and the initiation, execution and progressing of the services/offers made available via the web offer (contract fulfilment) and do not pass this data on to external third parties in so far as there is not an official obligation to do this. In all other cases we obtain your special agreement.
The processing of your personal data is carried out in conformity with the requirements of the General Data Protection Regulation and in conformity with the country-specific data protection regulations holding good for us. With the aid of this data protection information we wish to inform you on the nature, scope and purpose of the personal data processed by ourselves. In addition, we clarify for you with the aid of this data protection information the rights to which you are entitled.
We have realized technical and organizational measures in order to ensure an appropriate level of protection of the personal data processed via this web offer. Nevertheless, fundamentally Internet-based data transmissions can have security loopholes so that absolute protection cannot be guaranteed
For security reasons and to protect the transmission of sensitive information, such as requests via a contact form that you send to us as the provider, this web offer uses SSL encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. When SSL encryption is activated, the data you transmit to us cannot be seen by third parties.
5. General statements on the legal fundamentals
Article 6 Para. 1 lit. a EU General Data Protection Regulation (EU GDPR) serves as the foundation for the processing of personal data in so far as we obtain the consent of the data subject for the processing of personal data.
Article 6 Para. 1 lit. b GDPR serves as the legal foundation for the processing of personal data which is necessary for the fulfilment of a contract if the data subject is party to this contract. This also holds good for processing processes which are necessary for the execution of pre-contractual measures.
Article 6 Para. 1 lit. c GDPR serves as the legal foundation in so far as processing of personal data is necessary for the fulfilment of a legal obligation.
Article 6 Para. 1 lit. d GDPR serves as the legal foundation for the situation that vital interests of the data subject or another natural person make the processing of personal data necessary.
Article 6 Para. 1 lit. f GDPR serves as the legal foundation for the situation that processing is necessary for ensuring a legitimate interest of our company or of a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not exceed the first named interest.
6. General statements on deletion of data and duration of storing
The personal data of the data subject are deleted or disabled as soon as the purpose for which the data was stored lapses. In addition, storage can take place if this was stipulated by the European or national legislatures in orders, laws or other regulations in accordance with European Union law to which the responsible party is subject. Disabling or deletion of the data is also carried out if a storage period prescribed by the standards as named expires unless there is a necessity for the continued storage of the data for the concluding or fulfilling of a contract.
7. Collecting of general data and information
Our web offer collects a range of general data and information each time the web offer is called by a data subject or an automated system. This general data and information is stored in the log files of the server. Able to be collected are: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website, from which an accessing system reaches our web offer (so-called referrer), (4) the sub-websites, which are steered to on our web offer via an accessing system, (5) the date and time of an access to the web offer, (6) an Internet-protocol-address (IP-address), (7) the Internet service provider of the accessing system and (8) other similar data and information, which serve the warding off of hazards in the case of attacks to our IT systems.
In using this general data and information we draw no conclusions about the data subject. Much more is this information needed (1) to be able to deliver out the content of our web offer correctly, (2) to permit the optimization of the content of our web offer and of the advertising for this, (3) to ensure the durable functionality of our IT systems and of the technology of our web offer and (4) to be able to make available to the law enforcement authorities the information necessary for criminal prosecution in the case of a cyber attack. This anonymously collected data and information is evaluated by us on the one hand statistically and on the other hand with the objective of increasing the data protection and the data security in our company in order finally to ensure an optimal level of protection for the personal data processed by ourselves. The anonymous data of the server-logfiles are stored separately from all the personal data stated by a data subject.
Objection / opportunity for elimination
Article 6 Para. 1 lit. f GDPR
The temporary storing of the IP-address by the system is necessary to permit the delivery of the web offer to the computer of the user. For this the IP-address of the user must remain stored for the duration of the session.
The data is deleted as soon as it is no longer necessary for achieving the purpose of their collection. This is the case when the particular session has ended in situations where the data is collected for making the web offer available.
This is the case at the latest seven days after the time when the data was stored in log files. More extensive storing is possible. In this case the IP-addresses of the users are deleted or distorted so that an assignment of the client calling in is no longer possible.
No, because the data is essential for operating of the web offer.
8. Registration in our web offers / seminars
Registration in our web offers
In some cases you have to register with the indication of your personal data to use the web offer to the fullest extent. The particular personal data, which is transmitted to the party responsible for the processing, is made clear in the input mask that is used for the registration. The personal data entered by the data subject is collected and stored solely for internal use by the party responsible for the processing and their own purposes. We can pass on the data submitted to one or more order processors, for example a payment-service provider or a parcel-service provider; the service provider may then use the personal data but solely for purposes related to the fulfilment of his order from ourselves.
When you register on our website, we store in addition the IP address issued by your Internet service provider as well as the date and the time of your registration. Storing this data enables us when necessary to clarify criminal acts and infringements of copyright that have been committed. To this extent the storing of this data for our security is necessary and lies in our justified field of interest in the sense of Article 6, Para. 1, lit f) of the GDPR. Passing on of this data to third parties does not take place in so far as there is no legal obligation to do this or in so far as the passing on serves a criminal or civil prosecution.
Apart from the above, your personal data, which you stated voluntarily when registering, aid us in offering you content or services, which by reason of the nature of the matter can only be offered to registered users.
We reserve the right to check the plausibility of individual details provided by you, e.g. industrial affiliation, and compare them with our and publicly accessible databases.
Article 6 Para. 1 lit. b GDPR
Registration of the user is necessary for the fulfilment of a contract with the user or for the execution of pre-contractual measures.
This is the case for the fulfilment of a contract or the execution of pre-contractual measures during the registration process when the data for the execution of the contract is no longer needed. Also, after the concluding of the contract there can be a necessity for the personal data of the contractual partner to be stored in order to meet contractual or legal obligations.
As user you have the opportunity at any time to terminate the registration. You can have the data stored on you changed at any time.
If the data is necessary for the fulfilment of contract or for the execution of pre-contractual measures, then premature deletion of the data is only possible if there are no contractual or legal obligations standing in the way of this.
Contact person for registration:
Your personal data provided in the context of the seminar booking will not be passed on by us. A transfer of your data to a so-called third country does not take place either.
With your separate consent, which you can withdraw at any time with effect for the future, we will transfer your name and company affiliation and, if you do not rule this out, your contact data to the other participants in the form of an (electronic) list of participants.
Article 6 Abs. 1 lit. b GDPR
Article 6 Abs. 1 lit. a GDPR
A registration of the user is required for the fulfilment of a contract with the user or for the implementation of pre-contractual measures.
Implementation of seminars with different contents;
provision of our seminar platform and a functioning registration process;
management of our management software;
issuing a certificate of participation.
List of participants (consent)
The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected.
This is the case for the data collected during the registration process for the purpose of fulfilling a contract or for the implementation of pre-contractual measures if the data is no longer necessary for the implementation of the contract.
Even after conclusion of the contract, it may still be necessary to store personal data of the contractual partner in order to fulfil contractual or legal obligations.
If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, an early deletion of the data is only possible if no contractual or legal obligations prevent deletion.
You can withdraw your consent to the publication of your data in a list of participants at any time; your consent in this regard is only valid for a single seminar.
9. Contacting, E-Mail and others
If contact forms are integrated in our web offer, they can be used as electronic contact. If a user makes use of this opportunity, the data entered in the input mask is transmitted to and will be stored by ourselves. This data may be (for example):
At the time of the transmission of the message the following data will also be stored:
Alternatively, it is possible for contact to be made via the e-mail address, fax- or phone number that is provided. In this case the personal data of the user transmitted with the e-mail is stored (E-Mail, Fax) or manually recorded.
In this connection no data is passed on to third parties. The data is used exclusively for the processing of the conversation and will immediately be deleted if it is no longer needed.
Legal foundation for the processing of the data is as a rule Article 6 Para. 1 lit. b. GDPR in the case of enquiries via the contact form and/or e-mails, fax or phone.
(contract fulfilment; pre-contractual measures);
Article 6 Para. 1 lit. c. GDPR (fulfilment of a legal obligation, e.g. answering of questions on data protection) and in addition, Article 6 Para. 1 lit. f GDPR
The processing of the personal data from the input mask / e-mail serves us solely for the processing of the contact. This is also the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending-off process serve to prevent misuse of the contact form and to ensure the security of our IT systems.
The data is deleted as soon as it is no longer needed for achieving the purpose of their collection. This is the case for the personal data from the input mask of the contact form and those which are sent by e-mail, fax or phone when the particular conversation with the user has ended.
The conversation has ended when the circumstances allow the conclusion to be drawn that the matter in question has been finally clarified.
The above does not hold good if the correspondence is subject to a retention obligation under commercial law
Valid for the contact form:
The additional personal data collected during the sending-off process is deleted at the latest after a period of seven days.
Furthermore, we reserve the right to store your personal data which we have received from you within the framework of the contractual relationship and to use them for our own advertising purposes, e.g. for the sending of similar, interesting offers and information on our offers and services by letter post or, in case you provide your e-mail address and your separate consent, also by e-mail.
Legal foundation for advertising in accordance with clause 9.2 is Article 6 Para. 1 lit. f GDPR (legitimate interest)
Purpose of the collection in addition to fulfilment of the contract is being able to send promotional material to the customer in a targeted manner (in line with his interests).
The date is deleted at the latest 6 years after the last booking or they are blocked for advertising purposes (in so far as there is retention obligation).
Right of objection in accordance with clause 16.7
11. Data protection with applications and application processes
We collect and process the personal data of applicants for the purpose of progressing the application process. The processing can also be carried out electronically. This is in particular the case when an applicant sends to us relevant application documents by an electronic route, e.g. per e-mail. If we conclude a contract of employment with you as applicant, the data transmitted will be stored for purposes of progressing the employment relationship subject to observation of the legal regulations. If a contract of employment is not concluded by the party responsible for the processing with the applicant, then the application documents will be automatically deleted six months after notification of the rejection in so far as there is no other legitimate interest of the party responsible for the processing against deletion. Another legitimate interest in this sense is, for example, an obligation of proof in a process in accordance with the German General Equal Treatment Act.
Legal foundation for the processing of the data is as a rule Article 6 Para. 1 lit. b. GDPR with job applications submitted via the contact form and/or e-mail.
(fulfilment of the employment contract; measures prior to the concluding of an employment contract);
Article 6 Para. 1 lit. c. GDPR (Fulfilment of a legal obligation, e.g. answering of questions in connection with the job-application process) and
apart from this Article 6 Para. 1 lit. f GDPR
(legitimate interest) and
special legal authorization rules such as a collective agreement, company agreement, income tax law etc. A supplementary reference is made to the Personnel / HR processing file.
If we conclude an employment contract with you as job applicant, the data transmitted for the purpose of progressing the employment relationship will be stored whereby the legal obligations will be observed.
If no employment contract is concluded between the party responsible for the processing and the job applicant, then the job-application documents will be automatically deleted six months after the notification of rejection has been sent in so far as no other legitimate interest of the party responsible for the processing conflicts with the deletion.
A legitimate interest in this connection could be - for example - a proof obligation in a process in accordance with the German General Equal Treatment Act).
Only general objection and elimination opportunities.
12. Cookies – Description and scope of the data processing
Cookies enable us to recognize your computer and to make any presettings immediately available. Cookies help us to improve our online offer and to offer you a better and even more customized service.
The following data is stored and transmitted in the cookies:
By law, we may store cookies on your device without your consent if the are absolutely necessary for the operation on this site For all other types of cookies we need your permission.
Under the following links you can find out how to deactivate cookies in the most important browsers:
By using cookies for analysis purposes, the following data can be transmitted:
You can withdraw your consent to the processing of you personal data by cookies for analysis purposes at any time. Please use the setting options in the cookie consent tool for this purpose.
Art. 6 Abs. 1 lit. f GDPR (legitimate interests) for technically mandatory cookies
otherwise: Art. 6 Abs. 1 lit. a GDPR (consent)
These purposes also include our legitimate interest in the processing of personal data in accordance with Art. 6 Abs. 1 lit. f GDPR
The analysis cookies are used for the purpose of improving the quality of our web offer and its contents. The analysis cookies enable us to find out how the web offer is being used and thus to continuously optimize our service.
This applies equally to technically necessary cookies and analysis cookies. Please note our explanation above.
Technically necessary cookies:
By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted any time. This can also be done automatically. If cookies for our tender software are deactivated, it is possible that not all functions of the tender software can be used to their full extent.
The transmission of Flash cookies cannot be prevented by the browser settings, but by changing the settings of the Flash player. You are also welcome to inform us about your objection and we will support you in deactivating the cookies.
You can withdraw your consent at any time via the cookie consent tool we use. You are also welcome to inform us of you which to withdraw and we will assist you in deactivating the cookies.
13. Social-Media channels, Plug-Ins and tracking tools
This web offer uses social plug-ins ("plug-ins") of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, U.S.A. ("Facebook"). The plug-ins can be recognized with one of the Facebook logos (white "f" on a blue tile or a "thumbs up" character) or are characterized with the additive "Facebook Social Plugin". The list and appearance of the Facebook social plug-ins can be inspected here: http://developers.facebook.com/plugins.
If a participant calls a website of this offer, which web offer contains such a plug-in, the participant's browser builds up a direct link with the Facebook servers. The content of the plug-in is transmitted by Facebook directly to your browser and from this integrated into the web offer. Accordingly, the offeror has no influence on the scope of the data which Facebook collects with the aid of this plug-in and informs the participants accordingly in accordance with its state of knowledge: http://www.facebook.com/help/186325668085084.
Through the integration of the plug-ins Facebook gets the information that a participant has called the appropriate page of the offer. If the participant is logged in at Facebook, Facebook can assign the visit to participant's Facebook account. If participants interact with the plug-ins, for example if they press the Like button or make a comment, then the relevant information is transmitted from your browser directly to Facebook and is stored there. If a participant is not a member of Facebook, there is nevertheless the opportunity for Facebook to learn the participant's IP-address and to store this. According to Facebook only an anonymized IP address is stored in Germany.
The purpose and scope of the data collection as well as the further processing and use of the data by Facebook as well as the related rights and setting opportunities for the protection of the private sphere of the participants can be taken from Facebook's data protection information: http://www.facebook.com/policy.php.
If a participant is a member of Facebook and does not want Facebook to collect data on him via this offer and to link this data with his membership data as stored at Facebook, he must log out at Facebook prior to visiting the Internet website.
Similarly it is possible to block Facebook social plug-ins with add-ons for your browser, for example with the "Facebook Blocker".
We operate our own Facebook company page (Facebook Fanpage). As the operator of this Facebook page, we are jointly responsible with the provider of the social network Facebook (Facebook Ireland Ltd.) within the meaning of Art. 4 No. 7 of the General Data Protection Regulation (GDPR). When visiting our Facebook page, personal data of the page visitors are processed by both responsible persons.
We have concluded an agreement with Facebook on joint responsibility for data protection (Page Controller Addendum). With this agreement, Facebook acknowledges its joint responsibility with regard to so-called Insights data and assumes essential data protection obligations to inform affected persons, to ensure data security or to report data protection violations. In addition, the agreement stipulates that Facebook is primarily the contact point for the exercise of the rights of the persons concerned (Art. 15 - 22 GDPR). As the provider of the social network, Facebook alone has immediate access to the necessary information and can also immediately take any necessary measures and provide information. Should our support nevertheless be necessary, we can be contacted at any time.
On our Facebook fan page, you also have the opportunity to comment on our articles, rate them and contact us via private messages or participate in competitions.
We operate this Facebook Page to present, interact and communicate with Facebook users and other interested persons and our customers who visit our Facebook Page. The processing of the users' personal data is based on our legitimate interests, on an optimized company and product presentation (Art. 6 para. 1 lit. f) GDPR) as well as on participation in prize draws or answering product application questions based on a (pre-)contractual relationship in accordance with Art. 6 para. 1 lit. b) GDPR.
The processing of the information generated by Insights is intended to enable us, as operators of the Facebook fan page, to obtain statistics that Facebook generates on the basis of visits to our Facebook fan page. This is intended to control the marketing of our activities. For example, it allows us to learn about the profiles of visitors who value our Facebook Page or use applications on the Page to provide more relevant content and develop features that may be of greater interest to them.
To better understand how our Facebook page can better serve our business goals, we also use the information we collect to create and share demographic and geographic analyses. We may use this information to serve targeted interest-based advertisements without obtaining immediate knowledge of the visitor's identity. If visitors use Facebook on several devices, the recording and evaluation can also be carried out across devices, if the visitors are registered and logged in their own profile.
The created visitor statistics are transmitted to us exclusively in anonymized form. We have no access to the underlying data.
We also use our Facebook page to communicate with our customers, interested parties and Facebook users and to inform them about us and our products. In this context we may receive additional information, e.g. due to user comments, private messages or because you follow us or share our content. The processing is solely for the purpose of communication and interaction with you.
Your data will be deleted if it is no longer used for the intended purpose, provided that there is no obligation to retain it.
Under the settings for advertising preferences, Facebook users can influence the extent to which their user behavior when visiting our Facebook page may be recorded. Further options are offered by the Facebook settings or the form for the right of objection.
It cannot be excluded that some of the information collected may also be processed outside the European Union by Facebook Inc. based in the USA. Facebook Inc. is certified under the US-EU data protection agreement "Privacy Shield" and thus undertakes to comply with the European data protection regulations.
We ourselves do not pass on personal data that we receive via our Facebook page.
On this web offer we have integrated components from YouTube. YouTube is an Internet video portal that enables video publishers to set video clips free of charge and for other users to view, evaluate and comment on these, also free of charge. YouTube permits the publication of all types of video so that not only complete films and television programmes but also music videos, trailers and amateur videos prepared by users can be called via the Internet portal.
Operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, U.S.A.
With each call of one of the individual pages of this web offer, which is operated by the responsible party for the processing and on which a YouTube component (YouTube video) has been integrated, the Internet browser on the IT system of the data subject is caused by the particular YouTube component to download a representation of the relevant YouTube component from YouTube. Further information on YouTube can be called under https://www.youtube.com/yt/about/de/. Within the framework of this technical process YouTube and Google receive knowledge of which concrete subsite of our website has been visited by the data subject.
In so far as the data subject is at the same time logged in at YouTube, YouTube will recognize with the calling of a subsite, which contains a YouTube video, which concrete subsite of our website the data subject has visited. This information is collected by YouTube and Google and assigned to the particular YouTube account of the data subject.
YouTube and Google will always receive via the YouTube components information that the data subject has visited our website if the data subject is logged in at our website and at the same time at YouTube; this takes place regardless of whether or not the data subject has clicked on a YouTube video. If the transmitting of this information in this way to YouTube and Google is not desired by the data subject, the latter can prevent this transmission by logging out of his/her YouTube account before calling our website.
The data protection regulations published by YouTube - these can be called down at https://www.google.de/intl/de/policies/privacy/ – provide information on the collecting, processing and using of personal data by Google and YouTube.
We have integrated on this web offer the Google Analytics component (with anonymization function). Google Analytics is a web-analysis service. Web-analysis is the collecting, compilation and evaluating of data concerning the behaviour of the visitors to websites. A web-analysis service collects – amongst other things – data on from which website (the so-called referrer) a data subject has come to a website, which subsites of the website were accessed or how often and for what period a subsite was watched. Web-analysis is used primarily for optimization of a website and for cost-benefit analysis of Internet advertising.
The operating company of the Google-Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
The party responsible for the processing uses the suffix „_gat._anonymizeIp“ for the web analysis via Google Analytics. With the aid of this suffix the IP-address of the Internet connection of the data subject is abbreviated and anonymized if the access to our website comes from a member state of the European Union or from another signatory of the agreement on the European Economic Area.
The purpose of the Google Analytics component is the analysis of the visitor flows to our website. Google uses the data and information obtained in order to – amongst other things – evaluate the use of our website, to prepare for us online reports which show the activities on our website and to provide further services linked with the use of our website.
Google Analytics sets a cookie on the IT system of the data subject. What cookies are has been explained above. The setting of cookies enables Google to analyse the use of our web offer. With each call of an individual page of this web offer, which is operated by the party responsible for the processing and on which a Google Analytics component has been integrated, the Internet browser on the IT-system of the data subject is automatically caused by the particular Google Analytics component to transmit data to Google for the purpose of online analysis. Within the framework of this technical process, Google obtains knowledge of personal data such as the IP-address of the data subject, which data enables Google to - amongst other things - trace the origin of the visitor and clicks and as a consequence to make possible the issuing of commission invoices.
With the aid of cookies items of information related to personal data, e.g. the access time, the place from which an access started and the frequency of the visits to our web offer by the data subject, are stored. With each visit to our web offer this personal data including the IP-address of the Internet connection used by the data subject is transmitted to the United States of America. This personal data is stored by Google in the U.S.A. In certain circumstances Google passes on this personal data as collected via the technical process to third parties.
As has already been described above, the data subject can prevent the setting of cookies by our website at any time by making an appropriate setting on his/her Internet browser as used and thereby object to the setting of cookies in a durable manner. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the IT system of the data subject. In addition, a cookie, that has already been set by Google Analytics, can be deleted at any time via the Internet browser or another software program.
Further information and the valid and applicable data protection regulations of Google can be called under https://www.google.de/intl/de/policies/privacy/ as well as under http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail under this link: https://www.google.com/intl/de_de/analytics/.
Google Tag Manager is a tool that allows us to administrate website tags from a single interface. The Tool Tag Manager itself (which implements the tags) is a cookie-free domain and does not collect any personal data. The tool causes other tags to be triggered, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. http://www.google.de/tagmanager/use-policy.html
You will find more detailed information on data protection in the particular data protection information of this offeree in so far as we use further social-media plug-Ins. Should you not find this, please do not hesitate to contact us at address given in our imprint.
Purpose of and legitimate interest in the setting of third party cookies is that of improving our offer for you through the analysis of your user behaviour. As a rule, only a pseudonymized transmission of data to the third parties takes place. In addition, you yourself are able to prevent transmission of third party cookies by carrying out an appropriate setting on your Internet browser. For more details look at the separate statements.
Third party cookies are stored on the computer of the user and are transmitted to our computer from this. Accordingly, you as user have full control on the use of third party cookies.
By carrying out a change to the settings of your Internet browser you can deactivate or restrict the transmission of third party cookies. Third party cookies that have already been stored can be deleted at any time. This process can also be automated.
The transmission of flash cookies cannot be prevented via the browser settings but requires changes to the setting of the flash player.
By subscribing to our newsletter, your e-mail address will be used for our own advertising purposes until you log out. You will receive regular information by e-mail on current topics as well as e-mails for special occasions, for example special promotions. These e-mails can be personalized and individualized based on our information about you. You can influence the topics, contents and if applicable the time interval of receiving the newsletter by individual selection and specifications (e.g. your professional category). In case of a written registration for our Newsletter we record your name and signature in addition to your E-Mail address for documentation and verification purposes.
Generally, we will use the double-opt-in process for the registration to our Newsletter, i.e. we will not send you a newsletter by e-mail until you have expressly confirmed to us beforehand that we should activate the newsletter dispatch. Then we will send you a notification e-mail and ask you to confirm that you would like to receive our newsletter by clicking on a link contained in this e-mail.
If you do not wish to receive any more newsletters from us, you can object to this at any time without incurring any costs other than the transmission costs according to the basic rates. Therefore you only have to use the unsubscribe link contained in each newsletter or send a message to us or our data protection officer.
Legal foundation for the processing of the data following the user requesting sending of the newsletter is – when the consent of the user is held – Article 6 Para. 1 lit. a GDPR.
The collection of the e-mail serves to permit the newsletter to be sent.
The collection of other personal data within the framework of the application process serves to prevent misuse of the services or of the e-mail used. The collection of other personal data within the framework of the application process serves to prevent abuse of the services or of the e-mail address used.
The date is deleted as soon as it is no longer necessary for achieving the purpose of their collection. Accordingly, the e-mail address of the user is kept stored for as long as the subscription for the newsletter is active.
The other personal data collected within the framework of the application process is deleted as a rule after a period of seven days.
The subscription for the newsletter can be terminated at any time by the relevant user. For this purpose, there is an appropriate deactivation link in each issue of the newsletter.
Terminating the subscription represents at the same time a revocation of the consent to the storing of personal data collected during the application process.
15. Prize draws
We regularly organize free prize draws in which participants can win various prizes. Details on the type and scope of the prize draws and the prizes as well as the prerequisites for participation can be found in the respective conditions of participation. In order to participate in the prize draws, personal data must be provided. Which data must be provided can be found on the registration page of the respective prize draw. In the minimum case, the following personal data of the participant will be processed:
In addition, participants may voluntarily provide other personal data, such as address data.
Article 6 Para. 1 lit. b GDPR (Steps prior to entering into a contract) for the execution of the prize draw
Article 6 Para. 1 lit. b GDPR (consent) for the sending of advertising
Article 6 Para. 1 lit. b GDPR (Steps prior to entering into a contract) for the delivery of prices
This data is required for the proper running of the prize draw, for example to verify the identity of the participants, to comply with the age limit for participation in the prize draw, to contact participants with the appropriate designation or to notify them in the event of a win.
In addition, your personal data may be stored for the purpose of sending advertising or delivering prices.
If, in the event of a win, the prizes are delivered or made available by a specialist retailer, an affiliated company or another third party (cooperation partner), the participant data must be transmitted to such cooperation partner for the purpose of delivery or provision of the prize(s).
The data provided on the registration page will be processed exclusively for the purpose of the prize draw and will be deleted by the responsible organizer once the prize draw has been completed.
In connection with questions or suggestions regarding the processing of your personal data in the prize draw, you have the right at any time to contact the person responsible stated in this data protection notice or his data protection officer. Your rights listed in this data protection notice are also fully applicable to participation in prize draws.
17. Your rights
If your personal data is processed, then you are the data subject in the sense of the GDPR and you are entitled to the following rights vis à vis the responsible party:
• Right to information
You can demand from the responsible party confirmation as to whether personal data, that relates to you, has been processed by ourselves.
If such processing has taken place, you can demand information on the following from the responsible party:
• The purposes for which the personal data is processed;
• The categories of personal data which are processed;
• The recipients or, as the case may be, the categories of recipients to which the personal data relating to you has been disclosed or will be disclosed;
• The planned duration of the storage of the personal data relating to you or - if concrete statements on this are not possible – the criteria for the laying down of duration of storage;
• The existence of a right to correction or deletion of the personal data relating to yourself, of a right to a restriction of the processing by the responsible party or of a right of objection to this processing;
• The existence of a right of appeal at a supervisory authority;
• All the available information on the origin of the data if the personal data was not collected at the data subject;
• The existence of an automated decision-finding process including profiling in accordance with Article 22 Para. 1 and 4 GDPR and – at least in these cases – meaningful information on the logic involved and its scope and the effects strived for of such a processing for the data subject in question.
You are entitled to the right to demand information on whether the personal data relating to yourself is transmitted to a third country or an international organization. In this connection you can demand to be instructed on the suitable guarantees in accordance with Article 46 GDPR in connection with the transmission.
• Right to correction
You have a right to correction and/or complementing vis à vis the responsible party in so far as the personal data as processed and which relates to yourself is incorrect or incomplete. The responsible party has to carry out the correction without delay.
• Right to restriction of the processing
Subject to the meeting of the following preconditions you can demand restriction of the processing of the personal data relating to you:
• if you dispute the correctness of the personal data relating to yourself for a period which makes it possible for the responsible party to check the correctness of the personal data;
• the processing is unlawful and you reject deletion of the personal data and instead demand restriction of the use of the personal data;
• the responsible party no longer needs the personal data for purposes of the processing but you need the data for the advancing, exercising or defending of legal claims, or
• if you have advanced objection to the processing in accordance with Article 21 Para. 1 GDPR but it has not yet been established whether the justified reasons of the responsible party outweigh your reasons.
If the processing of the personal data relating to yourself has been restricted, then this data – apart from the storing of this – may only be processed with your consent or for the assertion, exercising or defending of legal claims or for the protection of the rights of another natural person or legal entity or for reasons relating to an important public interest of the European Union or of a member state.
If the restriction of the processing has been restricted in accordance with the afore-mentioned preconditions, then you will be informed by the responsible party before the restriction is removed.
• Right to deletion
• Deletion obligation
You can demand of the responsible party that the personal data relating to yourself is deleted without delay and the responsible party is then obliged to delete this data without delay in so far as one of the following reasons applies:
• The personal data relating to yourself is no longer required for the purposes for which it was collected or for which it was processed.
• You revoke your consent, on which processing in accordance with Article 6 Para. 1 lit. a or Article 9 Para.2 lit. a GDPR was based, and there is no other legal foundation for the processing.
• You submit an objection to the processing in accordance with Article 21 Para. 1 GDPR and there are no justified reasons for the processing with a higher priority, or you submit an objection to the processing in accordance with Article 21 Para. 2 GDPR.
• The personal data relating to you was processed in an unlawful manner.
• The deletion of the personal data relating to you is required to fulfil a legal obligation in accordance with European Union law or the law of the member states, which laws the responsible party is subject to.
• The personal data relating to you was collected in relation to services offered by the information company in accordance with Article 8 Para. 1 GDPR.
• Information to third parties
If the responsible party has made the personal data relating to you public and if he/she is obliged to delete this data in accordance with Article 17 Para. 1 GDPR, then he/she shall take reasonable measures including ones of a technical nature – whereby account shall be taken of the available technology and the implementation costs – to inform the responsible parties for the data processing which process the personal data that you as data subject have demanded from them the deletion of all links to this personal data or of copies or replicates of these.
The right to deletion does not exist in so far as the processing is necessary for
• the exercising of the right of free expression of opinion and to information;
• for the fulfilment of a legal obligation, which requires the processing in accordance with the law of the European Union or the law of the member states, which laws the responsible party is subject to, or for the carrying out of a task, which lies in the public interest or which is carried out in the exercising of public authority, which authority was transferred to the responsible party;
• for reasons of public interest in the field of public health in accordance with Article 9 Para. 2 lit. h and i as well as Article 9 Para. 3 GDPR;
• for archiving purposes, scientific or historical research purposes lying in the public interest or for statistical purposes in accordance with Article 89 Para. 1 GDPR, in so far as the right named in section a) probably makes the reaching of the objectives of the processing impossible or impairs it seriously, or
• for the advancing, exercising or defending of legal claims.
Moreover, the right to deletion does not exist in so far as the personal data has to be stored by the controller in order to fulfill legal duties to preserve records and legal retention periods. In such a case instead of deletion blockage of the personal data applies.
If you have advanced the right to the correcting, deleting or restricting of the processing vis à vis the responsible party, then the latter is obliged to inform all recipients, to which the personal data relating to you was disclosed, of this correction or deletion of the data or of the restricting of the processing, unless this proves itself to be impossible or linked with unreasonable expenditure.
You are entitled to the right vis à vis the responsible party to be informed about these recipients.
• Right to data portability
You have the right to receive the personal data relating to you, which you made available to the responsible party, in a structured, conventional and machine-readable format. In addition, you have the right to transmit this data to another responsible party without hindrance by the responsible party to whom the personal data was made available, in so far as
• the processing is based on a consent in accordance with Article 6 Para. 1 lit. a GDPR or Article 9 Para. 2 lit. a GDPR or on a contract in accordance with Article 6 Para. 1 lit. b GDPR and
• the processing is carried out with the aid of automated processes.
In exercising this right, you have in addition the right to bring about the situation that the personal data relating to you is transferred directly from one responsible party to another responsible party in so far as this is technically possible. The freedoms and rights of other persons may not be impaired thereby.
The right to data portability does not hold good for the processing of personal data, which is necessary for the carrying out of a task, which lies in the public interest or in the exercising of public authority and which task was transferred to the responsible party.
• Right to object
For reasons which result from your particular situation you have the right to advance at any time objection to the processing of the personal data relating to you, which processing is carried out on the basis of Article 6 Para. 1 lit. e or f GDPR; this right also holds good for profiling based on these provisions.
The responsible party shall then no longer process the personal data relating to you, unless he/she can demonstrate compelling reasons worthy of protection, which reasons overweigh your interests, rights and freedoms or where the processing serves the advancing, exercising or defending of legal claims.
If the personal data relating to you is processed for the carrying out of direct advertising, then you have the right to advance at any time objection to the processing of the personal data relating to you for purposes of such advertising; this holds good too for profiling in so far as this is carried out in connection with such direct advertising.
If you object to the processing for purposes of direct advertising, then the personal data relating to you will no longer be processed for these purposes.
You have the opportunity – in connection with the use of services of the information company and regardless of directive 2002/58/EC – to exercise your right of objection with the aid of automated processes in which technical specifications are used.
• Right to withdraw from the declaration of consent under data protection law
You have the right to withdraw your consent at any time and without giving reasons. In the event of withdrawal we immediately will delete your personal data and no longer process it. The legality of the processing carried out on the basis of your given consent and carried out prior to your withdrawal is not affected by you withdrawal.
• Automated decision-making in individual cases including profiling
You have the right to not subject yourself to a decision based solely on an automated processing process – including profiling – which unfolds a legal effect vis à vis yourself or which impairs you significantly in a similar way. This does not hold good if the decision
• is necessary for the concluding or fulfilment of a contract between you and the responsible party,
• is permissible on the basis of legal regulations of the European Union or of its member states, which the responsible party is subject to, and these regulations contain reasonable measures for the maintenance of your rights and freedoms as well as for your legitimate interests or
• is carried out with your explicit consent.
However, these decisions may not be based on particular categories of personal data in accordance with Article 9 Para. 1 GDPR, in so far as Article 9 Para. 2 lit. a or g does not hold good and reasonable measures have been taken for the protection of the rights and freedoms as well as of your legitimate interests.
In respect of the cases named in (1) and (3) above the responsible party shall take reasonable measures to ensure the rights and freedoms as well as your legitimate interests, whereby belonging thereto is at the least the right to the affecting of the intervention of a person on the side of the responsible party for the representation of the responsible party's standpoint and to the challenging of the decision.
• Right to complain at a supervisory authority
Regardless of another regulatory or judicial remedy, you are entitled to the right to lodge a complaint at a supervisory authority and here in particular at a supervisory authority in the member state of your place of residence, of your place of work or of the place where the suspected infringement took place when you are of the opinion that the processing of the personal data relating to you infringes the GDPR.
In this situation the supervisory authority, at which the complaint was lodged, shall inform the complainant on the status and the results of the complaint including the possibility of a judicial remedy in accordance with Article 78 GDPR.
17. Modifications of this data protection information
The status of the data protection information is indicated by the date (below). We reserve the right to change this data protection declaration at any time with effect for the future. A current version can be called up directly via the online offer. Please visit the website regularly and inform yourself about the applicable data protection declaration.
Status: Oktober 2020
Responsible party: s. imprint
Business Partner Information (especially Customer and Supplier), as well as right of access by the data subject
for data processing according to Art. 12, 13, 14 ff. and 21 GDPR
dear valued Business Partner,
due to the legal regulations of the General Data Protection Regulation (GDPR) are we obliged and happy to provide you with comprehensive information (Art. 13 GDPR) about the processing of your personal data. Data protection and treatment of your personal data are very important to us, so as to always guarantee lawfulness of your personal data processing. If you have any questions about the processing of your data, both we and our data protection officer are at your service. Furthermore, the data protection officer is not subject to any instructions, is independent in his position and legally obliged to maintain secrecy and confidentiality (Art. 38 GDPR, § 38 Federal Data Protection Act (BDSG)), so that you can talk to him in confidence. With regard to the processing of your personal data, we inform you of the following:
1. Name of the controller
Controller for the processing of your personal data is the
2. Chief Executive Director, Head of data processing
• Managing board
Management directors of the controller are:
Dr. Christoph Hahner, Dr. Ralf Murjahn (CEO), Dr. Thomas Späth, Daniel Weber and Heiko Fischer (COO).
• Head of data processing
Head of data processing is:
Mr. Alexander Bode
• Data protection officer
External data protection officer is:
Mr. Jens Engelhardt and his deputy Mr. Erdem Durmus,
c/o NOTOS Xperts GmbH
Heidelberger Str. 6
Tel: +49 6151-52010-0
Fax: +49 6151-52010-99
3. Contact details of the controller
Roßdörfer Straße 50
Telefon: +49 6154 71-0
Telefax: +49 6154 71-70222
4. Purpose of the processing
Since 1895 DAW has developed, produced and sold innovative coating systems. As an independent family company in its fifth generation, we have continued to grow to become the third largest manufacturer of building paints in Europe and for decades we have been the market leader in Germany and Austria.
The purpose of processing of your personal data is necessary and does only happen for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract, realization, roll-out, evaluation and completion of a contract (planning, purchase, delivery and service relationship), in this case with you as the business partner, incl. possible collection of outstanding debts. Additional information to privacy issues of collection procedures can be found in the privacy statement at the website of our collection service provider: https://www.eos.ksi.de/datenschutz
Besides this we are processing personal data based on legal and fiscal requirements. The processing of your data will be conducted centrally by DAW SE with the access of all group affiliates, as long as the hold the same data privacy standards.
5. Categories of data
In this context, we process the following data or categories of data of you, in particular:
6. Lawfulness of processing
The lawfulness of processing of your personal data comes from:
7. Recipient or categories of recipients
In order to fulfil our contractual and legal obligations, your data will be forwarded to the following recipients or categories of recipients:
8. Transfer of personal data to a third country
If you enquire our products or services abroad, mostly Europe or in a third country, your personal data will be transferred to such office of the DAW Group. Some third countries such as Russia or United Arab Emirates do not comply with the GDPR and further have no adequate level of protection of personal data.
We have agreed contractual, technical and organizational measures with our group companies, which assure consistent and reasonable data privacy standards. In case of a foreign affiliate located in a third country this agreement qualifies as reasonable guarantee in terms of Art. 46 GDPR.
In all other cases we will ask for your explicit consent for a transfer of your data to a third country.
9. Storage duration, erasure of personal data
In order to fulfil our contractual and legal obligations, we store the data for the following periods, unless there is a legitimate interest according to Art. 6 Para. 1 lit. f GDPR, which would justify longer storage:
If necessary, we process and store your personal data for the duration of our business relationship, which also includes, for example, the initiation and processing of a contract. In addition, we are subject to various storage and documentation obligations arising from the German Commercial Code (HGB), the Fiscal Code (AO), the German Banking Act (KWG) and the Money Laundering Act (GwG), among others. The periods for storage and documentation specified there range from two to ten years.
Additionally the storage duration is influenced by legal limitation periods, which can range from e.g. according to §§ 195 ff. of the German Civil Code (BGB) three (3) years, construction materials five (5) years [§438 Para. 1 No. 2 lit. b) BGB] to in certain cases even thirty (30) years.
10. Existence of a right of access by the data subject
Regarding your personal data you have the following rights:
11. Mutual Rules for processing
If we exchange personal data of customers for further processing, e.g. within the scope of the fulfilment of so-called drop shipments, that is usually not qualified as a processing in the sense of Art. 28 par. 3 GDPR, but a data transmission, because we or you process the data for our or your own purposes, namely to fulfil delivery or purchase obligations and under instruction-free determination of own resources. In order to ensure legal conformity, we establish the following mutual processing rule:
• Contractor and Principal are obliged to process personal data only in accordance with the basic EU data protection regulation (GDPR) and the Federal Data Protection Act (BDSG-new) and, if applicable, other special legal standards.
• The employees of contractors and Principal as well as their vicarious agents are subject to data confidentiality in accordance with Art. 29 GDPR in conjunction with the Federal Data Protection Act-new (BDSG-new). As far as the Contractor or the Principal uses a processor for the processing of personal data within the scope of the order, he shall – in accordance with Art. 28 GDPR – be carefully selected with regard to the guaranteed level and obliged and checked accordingly within the scope of a data processing agreement. The same applies if the Contractor and the Principal make use of another third party for the fulfilment of the order by way of the transfer of functions. The obligations arising from the confidentiality obligation/data processing agreement relate to all individual details of a person's personal and material circumstances as well as to all protective measures for this information. In particular, the Contractor and the Principal are obliged not to process any personal data without authorization.
• The Contractor will only use personal data which he receives from the Principal and/or from third parties within the scope of the execution of the order or which he collects himself for the purpose of the execution of the order. The Principal declares his agreement with this purpose limited processing. The use of this personal data outside the joint execution of the order (change of purpose) requires a separate, prior written consent of the Principal.
• In the event of the transfer of personal data to the Contractor assures the Principal that he is entitled to do so on the basis of an authorization under the GDPR, the BDSG-new or a special legal standard.
• If the Contractor and/or the Principal violate these obligations, the other party reserves the right to assert a resulting claim for damages and/or recourse.
• In the internal relationship, the Contractor and the Principal are only liable if the violation is within their own area of responsibility. In the event of a violation that is within the joint area of responsibility, the Contractor and the Principal shall be mutually liable in proportion to their respective share of fault and/or responsibility.
• If one party is held responsible by an affected party or the supervisory authority (liability, damages, fines, etc.), although the other party is responsible for the violation giving rise to the claim, the responsible party is obliged to indemnify the claimed party upon first request.
• The obligations of Contractor and Principal shall be apply beyond the end of the contract.
Status: June 2021
Companies within the DAW Group
Caparol International Paints LLC
DAW Belgium B.V.B.A.
Caparol d.o.o. Sarajevo
Alligator Farbwerke GmbH
Alpina Farben GmbH
Caparol Farben Lacke Bautenschutz GmbH
Caparol ICONS GmbH
Caparol Industrial Solutions GmbH
Lacufa GmbH Lacke und Farben
Rühl Farben GmbH
Caparol Paints LLC
DAW France SARL
Caparol Marketing Services France S.A.S (C.M.S France)
Trade Peinture S.A.R.L.
Caparol Georgia GmbH
ALCECCO (U.K.) Limited
DAW Italia GmbH & Co KG, Niederlassung in Vermezzo
Caparol Paints WLL
Caparol, Gesellschaft mit beschränkter Haftung für Produktion und Handel (Zagreb, Kroatien)
SIA „DAW Baltica“
UAB „DAW LIETIVA“
DAW Nederland B.V.
Verhandel Nederland B.V.
Verfpunt Noordoost B.V.
Synthesa Chemie Gesellschaft m. b. H.
Capatect Baustoffindustrie GmbH
Dalmatherm Dämmtechnik GmbH
Glemadur Farben und Lacke Vertriebsgesellschaft mbH
Naporo Klima Dämmstoff GmbH
Caparol POLSKA Sp. z.o.o.
Unibersa – Tintas Protectoras e Decorativas, Unipessoal, LDA
DAW Nordic AB
DAW Schweiz AG
Caparol Slovakia s.r.o.
Caparol Handel mit Farben, Lacken, Baumaterial und Chemikalien, d.o.o.
Blanes (Provinz Girona)
Caparol Espana S.L.
Palma de Mallorca
Decopunt Balear S.L.
Iberica de Revestimientos Grupo EMP S.L.U.
Cesky Caparol s.r.o.
TOP „CAPAROL DNIPRO“
Ausländisches Produktions- und Handelseinheitsunternehmen „DISKOM“
Wholesale and CMS
The list of wholesalers can be found at the following link: